Clinic HQ - Payments issue - MXMerchant Site Down – Incident details
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All systems operational
Payments issue - MXMerchant Site Down
Resolved
Partial outage
Started about 1 month ago
Lasted about 1 hour
Affected
MX Merchant
Partial outage from 1:44 PM to 2:56 PM
Updates
Resolved
March 27, 2025 at 2:56 PM
Resolved
March 27, 2025 at 2:56 PM
This incident has been resolved.
Monitoring
March 27, 2025 at 2:22 PM
Monitoring
March 27, 2025 at 2:22 PM
A fix has been implemented by MX, we are monitoring the results.
Identified
March 27, 2025 at 1:44 PM
Identified
March 27, 2025 at 1:44 PM
Our payment processor MxMerchant is down, we are monitoring their investigation.
