Clinic HQ - MxMerchant Issue – Incident details

All systems operational

MxMerchant Issue

Resolved
Major outage
Started 27 days agoLasted about 1 hour

Affected

Main Application

Partial outage from 6:44 PM to 7:57 PM

MX Merchant → API

Major outage from 6:44 PM to 7:57 PM

Updates
  • Postmortem
    Postmortem

    This incident has been resolved. Payments fully operational.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We detected a problem with making payments. We're investigating the issue.