Clinic HQ - Slowness detected – Detalles del incidente

Sistemas funcionando con normalidad

Slowness detected

Resuelto
Interrupción mayor
Iniciado el hace alrededor de 1 mesDuró alrededor de 3 horas

Afectado

Main Application

Rendimiento degradado de 4:01 PM a 7:12 PM

Client Portal

Rendimiento degradado de 4:01 PM a 7:12 PM

Actualizaciones
  • Resuelto
    Resuelto

    Earlier today, customers experienced intermittent slowdowns and occasional timeouts during appointment checkout, specifically when removing services from an appointment. The delay on those operations queued up other unrelated requests, which amplified the impact across the app. Engineering identified and mitigated the root cause, and all systems have returned to normal.

  • Supervisando
    Supervisando
    We implemented a fix and are currently monitoring the result.
  • Identificado
    Identificado

    We are working on a fix for this incident.