Clinic HQ - Slowness detected – Detalles del incidente

Todos los sistemas funcionan con normalidad

Slowness detected

ResueltoInterrupción grave3 horas 11 minutos

Afectado

Main Application

Rendimiento degradado de 4:01 PM a 7:12 PM

Client Portal

Rendimiento degradado de 4:01 PM a 7:12 PM

  • ResueltoUTC

    Earlier today, customers experienced intermittent slowdowns and occasional timeouts during appointment checkout, specifically when removing services from an appointment. The delay on those operations queued up other unrelated requests, which amplified the impact across the app. Engineering identified and mitigated the root cause, and all systems have returned to normal.

  • SupervisandoUTC
    We implemented a fix and are currently monitoring the result.
  • IdentificadoUTC

    We are working on a fix for this incident.