Clinic HQ - Notice history

All systems operational

Main Application - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Client Portal - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Chat - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

MX Merchant - Operational

100% - uptime
Mar 2025 · 99.95%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

No notices reported this month

Apr 2025

Slowness
  • Resolved
    Resolved
    We experienced degraded performance due to a caching service issue, which required a server restart to resolve. Service has been fully restored, and we're investigating the cause to prevent future occurrences. We apologize for any disruption and appreciate your patience. If you encounter further issues, please contact our support team.
  • Monitoring
    Monitoring
    Cache server experiencing slowness, working on solution

Mar 2025

Payments issue - MXMerchant Site Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    A fix has been implemented by MX, we are monitoring the results.
  • Identified
    Identified
    Our payment processor MxMerchant is down, we are monitoring their investigation.

Mar 2025 to May 2025

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